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Contact

✉️

E-mail support

Our team answers your questions by e-mail.

🔑

Self check-in

Contactless check-in around the clock through our digital system. You receive the access code by e-mail.

Response time

We normally reply to every enquiry within 24 hours.

Send us a message

Contact details

📍 Address

MYA Weinland Hotel
Marktplatz 20
56330 Kobern-Gondorf
Germany

✉️ E-mail

info@mya-hotels.com

📱 Phone & WhatsApp

+49 2607 2358790

🕐 Check-in / check-out

Check-in: from 3 pm
Check-out: until 11 am
Self check-in: available 24/7

ℹ️ Good to know

The quickest way to reach us is WhatsApp.
You receive the access code for your check-in automatically by e-mail.

Frequently asked questions

How does self check-in work?

After booking you receive a personal access code by e-mail. With this code you can check in at any time through our digital lock system – with no waiting.

Is there parking at the hotel?

Our hotel stands on the historic Marktplatz, so there is no parking directly at the building. You will find plenty of free parking spaces right around the square and down by the Mosel.

Can I arrive late?

Thanks to our self check-in system you can arrive at any hour. Your access code is active from 3 pm on the day of arrival and stays valid for your whole stay.

How do I reach the hotel if something goes wrong?

For any question or problem, write to info@mya-hotels.com. We usually reply within a few hours, and within 24 hours at the latest.

Is there anything to eat and drink on site?

Hot drinks from the coffee machine and tea are free of charge in the lobby. Snacks, sweets and cold drinks are available there as well — simply take what you like from the fridge or the shelf and pay by card or phone at the screen. We do not have a restaurant of our own, but we are happy to recommend places within walking distance.

Can I store my bicycle safely?

Yes. There is a lockable bicycle room in the yard and bicycle racks in the courtyard. Both are free to use.

May I bring my pet?

We are sorry — pets are not allowed in our house.